Scott Santos, Partner, Digital Strategy & Interactive, IBM Global Business Services

 

 

Scott Santos is a Partner at IBM working in Digital Strategy and iX for Banking and Insurance. Scott has expentisive industry expertise across both the Banking and Insurance industries including retail, commercial, payments, wealth, capital markets banking and P&C, small commercial, specialty insurance.

Scott is passionate about helping clients recognize their true business value through understanding of their human ecosystem – applying the best of design to solve complex business and technical problems. Furthermore, he helps clients design, launch and optimize new customer and employee experiences across channels, devices and environments.